Dilip Vellodi: Founder and CEO of Sutherland Global Services
Dilip Vellodi is the founder, chairman, and chief executive officer of Sutherland Global Services, a business process outsourcing (BPO) company headquartered in Rochester, New York (Sutherland Global Services, n.d.). Vellodi established Sutherland in 1986, initially operating as a “customer management company” before evolving into a leading BPO provider (Knowledge at Wharton, 2009).
Sutherland Global Services: A Leader in BPO
Sutherland Global Services has a global presence with 22,000 employees and operations in seven countries, including India, the Philippines, Canada, Mexico, and Bulgaria (Sutherland Global Services, n.d.). The company offers a comprehensive range of services, including customer lifecycle management and back-office lifecycle management (Knowledge at Wharton, 2009).
Key Facts
- Dilip Vellodi is the founder, chairman, and chief executive officer of Sutherland Global Services.
- Sutherland Global Services is a business process outsourcing company headquartered in Rochester, New York.
- The company has 22,000 employees and operations in seven countries, including India, the Philippines, Canada, Mexico, and Bulgaria.
- Sutherland Global Services offers a range of services, including customer lifecycle management and back-office lifecycle management.
- The company focuses on driving business performance improvement and delivering measurable results for its clients.
- Sutherland Global Services has received funding from Oak Partners and Standard Chartered, who are both long-term partners of the company.
Sutherland’s approach to BPO emphasizes driving business performance improvement and delivering measurable results for its clients (Knowledge at Wharton, 2009). The company focuses on integrating various services to provide clients with customized solutions that enhance efficiency, productivity, and revenue generation.
Strategic Partnerships and Funding
Sutherland Global Services has established strategic partnerships with Oak Partners and Standard Chartered, who have provided funding and support for the company’s growth (Knowledge at Wharton, 2009). These partnerships have enabled Sutherland to expand its operations and invest in technology and innovation.
Conclusion
Under Vellodi’s leadership, Sutherland Global Services has become a leading provider of BPO services, known for its focus on business performance improvement and its commitment to delivering measurable results. The company’s strategic partnerships and global presence position it well for continued growth and success in the BPO industry.
References
Knowledge at Wharton. (2009, January 22). Why Sutherland Global Succeeds: An Interview With CEO Dilip Vellodi. Knowledge at Wharton. https://knowledge.wharton.upenn.edu/article/why-sutherland-global-succeeds-an-interview-with-ceo-dilip-vellodi/
Sutherland Global Services. (n.d.). About Us | Leadership. Sutherland Global Services. https://www.sutherlandglobal.com/about-us/leadership
FAQs
Who is the owner of Sutherland?
Dilip Vellodi is the founder, chairman, and chief executive officer of Sutherland Global Services.
What type of company is Sutherland?
Sutherland is a business process outsourcing (BPO) company.
Where is Sutherland headquartered?
Sutherland is headquartered in Rochester, New York.
How many employees does Sutherland have?
Sutherland has 22,000 employees.
In how many countries does Sutherland operate?
Sutherland operates in seven countries: India, the Philippines, Canada, Mexico, Bulgaria, the United States, and the United Kingdom.
What services does Sutherland offer?
Sutherland offers a range of services, including customer lifecycle management and back-office lifecycle management.
What is Sutherland’s approach to BPO?
Sutherland’s approach to BPO emphasizes driving business performance improvement and delivering measurable results for its clients.
Who are Sutherland’s strategic partners?
Sutherland’s strategic partners include Oak Partners and Standard Chartered.