What is the major theoretical contribution of Kaoru Ishikawa?

The major theoretical contribution of Ishikawa is his emphasis on total involvement of the operating employees in improving quality. Ishikawa is credited for coining the term “company-wide quality control” in Japan. His ideas were synthesized into 11 points that made up his quality philosophy.

What are the contributions of Kaoru Ishikawa?

Kaoru Ishikawa is considered the Father of Japanese Quality. He invented the Fishbone diagram (aka 4M/5M or cause and effect diagram) and CWQC – Company Wide Quality Control. He also sponsored the concept of “next operation (process step) as the client” to avoid workplace politics.

What is Kaoru Ishikawa most known for?

Fishbone Diagram

Ishikawa is best known for:



Ishikawa Diagram – Also known as Cause-and-effect Diagram or Fishbone Diagram. Seven Basic Quality Tools – Seven Basic Quality Tools were first emphasized by Ishikawa.

What is Kaoru Ishikawa quality philosophy?

Ishikawa believed that superior quality is readily accepted anywhere in the world; that companywide quality control (CWQC) should embrace the doctrine that human nature is fundamentally good; and that quality control begins and ends with education.

What is the primary contribution of Genichi Taguchi?

The executive director of the American Supplier Institute, Genichi Taguchi is well-known for developing a methodology to improve quality and reduce costs, known in the United States as the “Taguchi Methods.” He also developed the quality loss function.

What are major contributions of Crosby to quality management?

The major contribution made by Crosby is indicated by the fact that his phrases ‘zero defects’, ‘getting it right first time’, and ‘conformance to requirements’ have now entered not only the vocabulary of quality itself, but also the general vocabulary of management.

What are important Japanese contributions?

Japan is one of the leading nations in the fields of scientific research, technology, machinery, and medical research with the world’s third largest budget for research and development. Japan has received the most science Nobel prizes in Asia .

Who are the quality gurus and their contribution?

Historically, TQM was first emerged by the contributions of quality gurus, such as Deming and Juran in Japan after Second World War. Then Crosby, Feigenbaum, Ishikawa, and others had developed this powerful management technique for improving business quality within the organizations.

Who invented fishbone diagram?

Kaoru Ishikawa

The Ishikawa diagram was invented by Kaoru Ishikawa, who pioneered quality management techniques in Japan in the 1960 s. The diagram is considered one of the seven basic tools of quality control [5]. It is also known as a fishbone diagram because of its shape.

Who is the founder of Quality Circle?

Kaoru Ishikawa

Kaoru Ishikawa advocated forming “QC Circle” in order to educate and promote Quality Control for front-line workers in the workplace, on the way to realize Total Quality Control, and strived to promote it by establishing the QC Circle Headquarters, within JUSE, in 1962 for systemization.

What quality tool was invented by Ishikawa in 1943?

Cause and effect diagram

Fishbone Diagram



Cause and effect diagram was developed by Dr. Kaoru Ishikawa in 1943. It has also two other names that are Ishikawa diagram and fishbone because the shape of the diagram looks like the skeleton of a fish to identify quality problems based on their degree of importance (Neyestani, 2017).

Who introduced statistical quality control to Japanese?

The concepts were taken to Japan in the early 50’s and implemented in the reconstruction of Japanese industry. As Dr. Deming worked with the Japanese, the Statistical Process Control concepts helped him evolve a management theory based upon his fourteen principles.

Who introduced the principle of quality in Japan?

Deming has been universally acclaimed as one of the Founding Fathers of Total Quality Management, if not the Founding Father. The revolution in Japanese manufacturing management that led to the economic miracle of the 1970s and 1980s has been attributed largely to Deming.

Who contributed to management theory and quality management practices?

Edwards Deming. Deming (1986) summarized his management philosophy around 14 principles he offered as requirements to remain competitive in providing products and services.

What is the contribution of total quality management?

TQM can have an important and beneficial effect on employee and organizational development. By having all employees focus on quality management and continuous improvement, companies can establish and uphold cultural values that create long-term success to both customers and the organization itself.

Who contributed to total quality management?

Edwards Deming taught methods for statistical analysis and control of quality to Japanese engineers and executives. This can be considered the origin of TQM.

What was the contribution of Masaaki Imai in TQM?

In 1986, he founded the Kaizen Institute Consulting Group (KICG) to help western companies to introduce the concepts, systems and tools of Kaizen. His first book, Kaizen: The Key to Japan’s Competitive Success, helped popularize the Kaizen concept in the West.

Who is known as the father of quality control?

W Edwards Deming: father of quality management, patient and composer.

What quality tool was invented by Ishikawa in 1943?

Cause and effect diagram

Fishbone Diagram



Cause and effect diagram was developed by Dr. Kaoru Ishikawa in 1943. It has also two other names that are Ishikawa diagram and fishbone because the shape of the diagram looks like the skeleton of a fish to identify quality problems based on their degree of importance (Neyestani, 2017).

Who are the 7 gurus of quality?

And what a wisdom! This is far too important knowledge to discard as blasts from the past; the ideas of Juran, Taguchi, Garvin, Crosby, Shingo, Deming, Feigenbaum and Ishikawa remain fundamental for competitiveness. In this post, I briefly explain the key contributions of each of the top-eight quality gurus.

Who are the quality gurus and their contribution?

Historically, TQM was first emerged by the contributions of quality gurus, such as Deming and Juran in Japan after Second World War. Then Crosby, Feigenbaum, Ishikawa, and others had developed this powerful management technique for improving business quality within the organizations.

Which guru is called Father of quality?

W. Edwards Deming

While Dr. Juran is often hailed as “the father of quality,” quality management as we understand it today would likely not exist without the contributions of another key figure – W. Edwards Deming.