The European Foundation for Quality Management (EFQM) Excellence Model, is a self-assessment framework for measuring the strengths and areas for improvement of an organisation across all of its activities.
What are the concepts of EFQM Excellence Model?
The primary concept of excellence under EFQM is the need to add value to customers. A firm should remain committed to a continuous improvement of its products. As technology keeps changing, the main concern of a firm should always be how to create more value for the clients.
What are the 3 levels of the EFQM?
There are three levels of recognition under the Levels of Excellence scheme, i.e.:
- I. European Excellence Award – EEA.
- II. Recognized for Excellence – R4E.
- III. Committed to Excellence – C2E.
What are the elements of EFQM?
This quality management model and management framework aims at sustainable excellence in which quality, efficiency and sustainability are the key elements. The basis of the EFQM Model consists of the Total Quality Management (TQM) concept.
What is the EFQM Model structure based on?
The EFQM Model structure is based on the simple but powerful logic of asking three questions that correspond to the three principal settings any organization operates in – DIRECTION, EXECUTION and RESULTS.
What is the importance of EFQM Model?
The Benefits from Applying EFQM model
continuous improvement, sustaining excellence, enhancing leadership skills and encouraging employees to innovate. Optimizing resources by focusing on strategically important projects. development which helps to develop the performance of the institution.
Why use EFQM?
EFQM Model promotes strong and effective leadership approach to ensure strong decision-making, collaboration and teamwork. Also, it is a great tool to transform the organization to achieve high level of excellence, commitment, sustainability of results and responsibility to society.
What are the five key concepts of total quality management?
Five Key Concepts
Three are basic to TQM: a focus on customers, continuous improvement and learning, and participation and teamwork by all employees. TQM studies agree on two more key principles: a commitment by top management and a process approach to the organization’s business challenges.
How many criteria does the EFQM model have?
Booklets 1 – 9 are based on the 9 Criteria of the EFQM Excellence Model and provide advice and ideas for developing Good Practice approaches across all 9 Criteria. The structure and style of the Booklets is similar, each exploring the key concepts of one Criterion.
What is EFQM Excellence Model PDF?
The EFQM Excellence model is a non-prescriptive. framework for continuous quality improvement that can be used by any kind of organization, regardless of. sector, size, structure, or maturity. The essential elements that constitute the EFQM are the fundamental. concepts of excellence.