Company Profile
SurveyMonkey Inc., formerly known as Momentive Global Inc., is a leading experience management company. It provides cloud-based software solutions for various aspects of customer experience, employee experience, market insights, and brand insights. The company offers a suite of online survey development tools and paid back-end programs.
Key Facts
- Company Profile: SurveyMonkey Inc. (formerly Momentive Global Inc.) is an experience management company that offers cloud-based software in brand insights, market insights, product experience, employee experience, customer experience, online survey development, and a suite of paid back-end programs.
- History: SurveyMonkey was founded in 1999 by Ryan Finley and Chris Finley. In 2009, Spectrum Equity and Bain Capital acquired a majority interest in the company. The company went public on September 25, 2018, under the name SurveyMonkey (Nasdaq: SVMK).
- Expansion: SurveyMonkey has offices in San Mateo, Portland, Seattle, Dublin, Ottawa, London, and Sydney. As of 2022, SurveyMonkey employed around 1,400 people.
- Acquisitions: SurveyMonkey has acquired several other survey tools, including Precision Polling, Wufoo, Zoomerang, and a stake in Clicktools. They have also acquired companies like Fluidware, TechValidate, Usabilla, and GetFeedback.
History
SurveyMonkey was established in 1999 by Ryan Finley and Chris Finley. In 2009, Spectrum Equity and Bain Capital acquired a majority stake in the company. Dave Goldberg joined SurveyMonkey as CEO in the same year. The company became publicly traded on September 25, 2018, under the ticker symbol SVMK.
Expansion
SurveyMonkey has expanded its global presence with offices in San Mateo, Portland, Seattle, Dublin, Ottawa, London, and Sydney. As of 2022, the company employed approximately 1,400 individuals.
Acquisitions
Over the years, SurveyMonkey has acquired several other survey tools to enhance its capabilities. These acquisitions include Precision Polling, Wufoo, Zoomerang, and a stake in Clicktools. Additionally, the company has acquired Fluidware, TechValidate, Usabilla, and GetFeedback.
Conclusion
SurveyMonkey is a prominent player in the experience management industry. Its cloud-based software solutions empower organizations to gather valuable feedback, conduct market research, and improve customer and employee experiences. With its extensive history of innovation and strategic acquisitions, SurveyMonkey continues to be a trusted provider of survey tools and insights for businesses worldwide.
References
FAQs
What is SurveyMonkey?
SurveyMonkey is a cloud-based experience management platform that provides tools for online survey development, market research, and customer experience management.
What types of organizations use SurveyMonkey?
SurveyMonkey is used by organizations of all sizes, including businesses, non-profits, educational institutions, and government agencies.
What are the benefits of using SurveyMonkey?
SurveyMonkey offers several benefits, including:
* Easy-to-use survey creation tools
* Customizable templates and question types
* Real-time data collection and analysis
* Collaboration and sharing features
* Integrations with other business applications
How much does SurveyMonkey cost?
SurveyMonkey offers a variety of pricing plans, ranging from free to enterprise-level. The cost depends on the features and capabilities required.
What are some of SurveyMonkey’s key features?
Some of SurveyMonkey’s key features include:
* Drag-and-drop survey builder
* Advanced question types (e.g., matrix questions, ranking questions)
* Skip logic and branching
* Real-time reporting and analytics
* Collaboration tools
How do I create a survey using SurveyMonkey?
To create a survey using SurveyMonkey, follow these steps:
Create a SurveyMonkey account.
Choose a survey template or start from scratch.
Add questions to your survey.
Customize the look and feel of your survey.
Preview your survey before sending it out.
How do I analyze the results of my SurveyMonkey survey?
SurveyMonkey provides a variety of tools for analyzing survey results, including:
* Real-time reporting dashboards
* Customizable charts and graphs
* Export options for further analysis in other software
What are some tips for creating effective surveys using SurveyMonkey?
Here are some tips for creating effective surveys using SurveyMonkey:
* Keep your surveys concise and focused.
* Use clear and unambiguous language.
* Avoid biased or leading questions.
* Test your survey before sending it out.
* Use skip logic and branching to create a personalized survey experience.