What is capacity management responsible for?

Capacity management is responsible for defining the metrics to be captured during service operation to measure performance and use of capacity. This includes monitoring tools, which can provide input to the event management process.

What are the main elements of capacity management?

The procedure of capacity management primarily deals with the performance, memory, physical space, operational, and development environment. It includes the development of all aspects of businesses for example, human resources, hardware, networking equipment, software and peripherals.

What are the objectives of capacity management process?

Objectives

  • Identifying and defining the internal and external Capacity requirements.
  • Planning of Capacity procedures.
  • Developing the Capacity Plan.
  • Creating a Capacity chapter in the SLA and Service Description.
  • Managing the implementation of Capacity actions.
  • Application sizing.

What is capacity management and why is IT important?

Capacity management is the broad term describing a variety of IT monitoring, administration and planning actions that are taken to ensure that a computing infrastructure has adequate resources to handle current data processing requirements as well as the capacity to accommodate future loads.

What are 5 the capacity management strategies?

5 CAPACITY MANAGEMENT STRATEGIES

  • 5.1 Recognizing Capacity Problems. …
  • 5.2 Incorporating Capacity Issues Into Management. …
  • 5.3 Incentive Blocking Capacity Mitigating Measures. …
  • 5.4 Incentive Adjusting Capacity Correcting Measures. …
  • 5.5 Strategic Capacity Management.


What are the types of capacity management?

The different types of capacity management

  • Workforce capacity management. …
  • Production capacity management. …
  • Resource capacity management. …
  • Lag strategy. …
  • Lead Strategy. …
  • Match Strategy. …
  • Adjustment Strategy. …
  • The benefits of capacity management.

What is a best practice for capacity management?

Capacity planning best practices

  1. Acquire multi-functional resources. …
  2. Set up a resource pool. …
  3. Decide on the level of allocation granularity. …
  4. Block out operational time. …
  5. Determine the roles for each project. …
  6. Prioritize projects. …
  7. Allocate resources.


What is the primary focus of service capacity management?

The service capacity management sub-process focuses on the management, control and prediction of the end-to-end performance and capacity of the live, operational IT services usage and workloads.

What activities are done in Cam?

Providing and allocating resources appropriately.



Capacity and availability management includes establishing service system representations and using these representations for the following:

  • Supporting negotiation of appropriate service agreements.
  • Planning.
  • Making decisions.
  • Considering corrective actions.

What is the primary focus of business capacity management?

The primary goal of capacity management is to ensure that IT resources are rightsized to meet current and future business requirements in a cost-effective manner.

Why is capacity important?

Without a doubt, capacity has a measurable impact on every business, especially business growth. Capacity planning is so vital to companies as it feeds directly into their ability to remain competitive, grow and build and retain a positive customer experience.

What does IT mean to manage capacity?

What Does Capacity Management Mean? Capacity management is the process used to ensure the IT capacity is capable of meeting current and future business needs in a cost-effective fashion.

How is capacity management measured?

Capacity can be measured from looking at the operation as a whole and then calculated on the resources and facilities available and process time. Table 7.1 shows the alternatives that can be used for input/output measures.

What are the 4 types of capacity?

Leaders Need Four Types of Capacity

  • Emotional Capacity. Leaders need to have the heart to feel what others are feeling and a willingness to be real and connect with others. …
  • Intellectual Capacity. The brains to do the work of leading. …
  • Physical Capacity. …
  • Time Capacity.


How can capacity management be improved?

What Are the Next Steps?

  1. Promote development of a capacity process. The CoP should be the catalyst in building a capacity process that meets IT service objectives. …
  2. Develop a capacity plan. …
  3. Execute the capacity plan. …
  4. Hold formal capacity plan reviews and update the plan. …
  5. Provide reports.


What are the 8 steps in capacity planning process?

How to create a capacity planning process

  1. Step 1: Assign a process owner. …
  2. Step 2: Identify what resources will be measured. …
  3. Step 3: Measure current resource performance. …
  4. Step 4: Assess maximum resource capacity. …
  5. Step 5: Forecast the workload. …
  6. Step 6: Transform forecasts to work requirements. …
  7. Step 7: Map out resource usage.

What are the 3 components of capacity management?

This is reflected by the three subprocesses of capacity management: business capacity management, service capacity management, and component capacity management.

What are the essential elements of capacity planning?

Planning for capacity breaks down into three steps: determining capacity requirements, analyzing current capacity, and planning for the future.

What is capacity management and examples?

The capacity of a business measures how much companies can achieve, produce, or sell within a given time period. Consider the following examples: A call center can field 7,000 calls per week. A café can brew 800 cups of coffee per day. An automobile production line can assemble 250 trucks per month.

What are the types of capacity?

There are three ways to categorize capacity, as noted next.

  • Productive Capacity. This is the amount of work center capacity required to process all production work that is currently stated in the production schedule.
  • Protective Capacity. …
  • Idle Capacity.


How can capacity management be improved?

What Are the Next Steps?

  1. Promote development of a capacity process. The CoP should be the catalyst in building a capacity process that meets IT service objectives. …
  2. Develop a capacity plan. …
  3. Execute the capacity plan. …
  4. Hold formal capacity plan reviews and update the plan. …
  5. Provide reports.


What are some examples of capacity?

Capacity is the amount a container can hold. The oil, juice drink and gasoline containers are just a few examples of objects that illustrate capacity. Capacity is measured in the SI base unit called litres (L).