Epic Analyst Associates play a crucial role in the healthcare industry by providing technical expertise and support for Epic software, a widely used electronic health record (EHR) system. These professionals are responsible for analyzing, modifying, and maintaining Epic systems to ensure optimal performance and alignment with organizational needs. Their duties encompass a range of activities, including:
Key Facts
- Job Responsibilities:
- Review, analyze, and modify systems within the Epic software.
- Consult with users to identify current operating procedures.
- Encode, test, and debug Epic software.
- Record customer interactions.
- Required Education and Experience:
- Bachelor’s level degree is typically required.
- Master’s level degree is preferred.
- Epic certification is preferred.
- Experience in software product analysis and methodologies is preferred.
- Experience in the installation and maintenance of commercial application software products is preferred.
- Experience in an academic healthcare setting is preferred.
Job Responsibilities
- Reviewing, analyzing, and modifying systems within Epic software, including encoding, testing, and debugging.
- Consulting with users to identify current operating procedures and gather feedback for system improvements.
- Recording customer interactions and providing technical support to users.
- Collaborating with other IT professionals and healthcare providers to ensure seamless integration of Epic systems with other applications and technologies.
- Participating in the implementation and go-live support of new Epic modules or upgrades, including traveling to facilities as needed.
- Staying updated on the latest Epic software releases, industry trends, and best practices to provide informed recommendations and solutions.
Required Education and Experience
- A Bachelor’s degree in a relevant field, such as health informatics, computer science, or information technology, is typically required.
- A Master’s degree in a related field may be preferred for some positions.
- Certification in Epic software is often preferred or required, demonstrating proficiency in the use and configuration of the system.
- Experience in software product analysis and methodologies, including requirements gathering, testing, and implementation, is advantageous.
- Experience in the installation and maintenance of commercial application software products is also beneficial.
- Prior experience in an academic healthcare setting, where Epic is widely used, may be preferred.
Epic Analyst Associates must possess a combination of technical skills and interpersonal qualities to be successful in their roles. These include:
- Strong analytical and problem-solving abilities to identify and resolve system issues efficiently.
- Excellent communication and interpersonal skills to effectively interact with users, healthcare providers, and IT teams.
- Attention to detail and accuracy to ensure the integrity and reliability of Epic systems.
- Adaptability and flexibility to handle changing priorities and work under pressure.
- A commitment to continuous learning and professional development to stay current with industry advancements.
Overall, Epic Analyst Associates play a vital role in supporting the effective use of Epic software in healthcare organizations, contributing to improved patient care, operational efficiency, and data-driven decision-making.
Sources
- Ochsner Health: Epic
- MD Anderson Cancer Center: Associate EHR Application Analyst – Epic
- CHRISTUS Health: Epic Analyst – Grand Central/Prelude/Real Time Eligibility
FAQs
What is the primary role of an Epic Analyst Associate?
Epic Analyst Associates are responsible for analyzing, modifying, and maintaining Epic software systems to ensure optimal performance and alignment with organizational needs.
What are the typical job responsibilities of an Epic Analyst Associate?
Epic Analyst Associates typically perform tasks such as reviewing and modifying Epic systems, consulting with users to identify operating procedures, recording customer interactions, and providing technical support. They also collaborate with IT professionals and healthcare providers to ensure seamless integration of Epic systems.
What educational background and experience are required to become an Epic Analyst Associate?
Typically, a Bachelor’s degree in a relevant field such as health informatics, computer science, or information technology is required. Some positions may prefer or require a Master’s degree. Epic certification is often preferred or required, and experience in software product analysis, installation, and maintenance is advantageous. Prior experience in an academic healthcare setting may also be preferred.
What skills and qualities are important for success as an Epic Analyst Associate?
Epic Analyst Associates should possess strong analytical and problem-solving abilities, excellent communication and interpersonal skills, attention to detail and accuracy, adaptability and flexibility, and a commitment to continuous learning and professional development.
What is the work environment like for an Epic Analyst Associate?
Epic Analyst Associates typically work in an office or clinical setting, collaborating with IT professionals, healthcare providers, and users. They may also be required to travel to facilities for go-live support or training.
What career advancement opportunities are available to Epic Analyst Associates?
With experience and additional certifications, Epic Analyst Associates can progress to more senior roles within the IT department, such as Epic System Administrator or Epic Project Manager. They may also pursue leadership positions in healthcare informatics or related fields.
What is the job outlook for Epic Analyst Associates?
The job outlook for Epic Analyst Associates is expected to be favorable due to the increasing adoption of Epic software in healthcare organizations and the growing demand for skilled IT professionals in the healthcare industry.
What professional organizations and resources are available to Epic Analyst Associates?
Epic Analyst Associates can benefit from joining professional organizations such as the American Health Information Management Association (AHIMA) or the Healthcare Information and Management Systems Society (HIMSS). These organizations provide opportunities for networking, continuing education, and access to industry resources.