What are consumer protection laws meant to do?

Consumer protection is a selection of laws that protect individual consumers against unfair selling practices for goods, services and digital content.

What is the purpose of consumer protection?

Consumer protection safeguards the well-being and interests of consumers through education, mobilization and representation. Consumer protection ensures that consumers make well-informed decisions about their choices and have access to effective redress mechanisms.

What is meant by Consumer Protection Act?

The Consumer Protection Act, 1986 was enacted to provide a simpler and quicker access to redressal of consumer grievances. The Act for the first time introduced the concept of ‘consumer’ and conferred express additional rights on him.

What are the 3 major reasons for consumer protection?

Consumers need protection due to the following reasons:

  • Illiteracy and ignorance: Consumers in India are mostly illiterate and ignorant.
  • Unorganised consumers: In India consumers are widely dispersed and are not united.
  • Spurious goods:
  • Deceptive advertising:
  • Malpractices of businessmen:
  • Freedom of enterprise: