The REALTOR® Code of Ethics: A Guiding Framework for Professional Conduct

In the realm of real estate transactions, the National Association of REALTORS® (NAR) Code of Ethics stands as a cornerstone of professionalism and ethical conduct. Adopted in 1913, the Code of Ethics is a comprehensive framework that outlines the duties and responsibilities of realtors in their dealings with clients, the public, and fellow realtors (NAR, 2023). This article delves into the history, content, and key aspects of the NAR Code of Ethics, highlighting its significance in fostering ethical practices within the real estate industry.

Key Facts

  1. Adoption and History: The NAR’s Code of Ethics was adopted in 1913, making it one of the first codifications of ethical duties by a business group. It was created to ensure that consumers are served and to promote cooperation among realtors in furthering clients’ best interests.
  2. Content and Structure: The Code of Ethics is divided into several sections, including a preamble and articles that outline the duties of realtors to their clients, the public, and other realtors. It consists of seventeen articles with corresponding standards of practice.
  3. Professional Responsibilities: The Code of Ethics sets forth the professional responsibilities of realtors, including obligations to be honest, truthful, and faithful to their clients. Realtors are also expected to treat all parties involved in a transaction equally and to avoid misrepresentation or concealment of pertinent facts.
  4. Duties to Clients: The Code of Ethics emphasizes the importance of protecting and promoting the interests of clients. Realtors are required to work cooperatively with other brokers, disclose any personal interests in a transaction, and obtain their clients’ knowledge and consent for any commission or profit.
  5. Duties to the Public: Realtors are expected to uphold high standards against discriminatory housing practices and to act in a professional and competent manner when dealing with the public.
  6. Duties to Other Realtors: The Code of Ethics prohibits realtors from making false or reckless statements about their fellow professionals. It promotes fair competition and encourages realtors to speak kindly of their competitors.

Historical Context and Adoption of the Code of Ethics

The NAR Code of Ethics emerged from a need to establish a standardized set of ethical principles for realtors, ensuring that consumers are served with integrity and that cooperation among realtors is promoted. Prior to its adoption, the real estate industry lacked a cohesive ethical framework, leading to potential conflicts of interest and questionable practices (Houzeo, 2023). The Code of Ethics was thus developed as a means to differentiate realtors from other real estate licensees and to instill a culture of professionalism and ethical conduct within the industry.

Content and Structure of the Code of Ethics

The NAR Code of Ethics is a comprehensive document that encompasses a preamble and seventeen articles, each accompanied by standards of practice. The preamble sets the foundation for the Code of Ethics, emphasizing the importance of the real estate profession in serving the public’s best interests and promoting the efficient and effective use of land (NAR, 2023). The articles and standards of practice provide specific guidelines for realtors in their interactions with clients, the public, and other realtors. These guidelines address various aspects of professional conduct, including honesty, truthfulness, loyalty, cooperation, and fair competition.

Professional Responsibilities of Realtors

The Code of Ethics places great emphasis on the professional responsibilities of realtors. Realtors are expected to uphold the highest standards of honesty, truthfulness, and faithfulness in their dealings with clients. They are required to treat all parties involved in a transaction equally, avoiding misrepresentation or concealment of pertinent facts (NAR, 2023). Additionally, realtors are expected to maintain a high level of competence and to continuously update their knowledge and skills to effectively serve their clients.

Duties to Clients

The Code of Ethics places paramount importance on protecting and promoting the interests of clients. Realtors are required to work cooperatively with other brokers to ensure that clients have access to the widest possible range of properties and services. They are also expected to disclose any personal interests in a transaction and to obtain their clients’ knowledge and consent for any commission or profit (NAR, 2023). By adhering to these principles, realtors demonstrate their commitment to acting in the best interests of their clients and upholding their fiduciary duties.

Duties to the Public

The Code of Ethics extends beyond the realtor-client relationship, imposing duties on realtors in their interactions with the public. Realtors are expected to uphold high standards against discriminatory housing practices and to act in a professional and competent manner when dealing with the public (NAR, 2023). They are also expected to avoid engaging in any practices that may harm the public’s perception of the real estate profession. By adhering to these principles, realtors contribute to maintaining the integrity and reputation of the industry.

Duties to Other Realtors

The Code of Ethics also promotes ethical conduct among realtors in their dealings with one another. Realtors are prohibited from making false or reckless statements about their fellow professionals. They are encouraged to speak kindly of their competitors and to avoid engaging in any practices that may harm their reputation or business (NAR, 2023). By adhering to these principles, realtors foster a spirit of cooperation and professionalism within the industry, benefiting both realtors and the clients they serve.

Conclusion

The NAR Code of Ethics stands as a testament to the real estate industry’s commitment to ethical conduct and professionalism. By adhering to the principles outlined in the Code of Ethics, realtors demonstrate their dedication to serving the best interests of their clients, the public, and their fellow professionals. The Code of Ethics has played a pivotal role in shaping the real estate industry into a respected and trusted profession, ensuring that consumers can engage in real estate transactions with confidence and peace of mind.

References

Houzeo. (2023). NAR Code of Ethics (2023) – A Comprehensive Guide. Retrieved from https://www.houzeo.com/blog/nar-code-of-ethics/

NAR. (2023). Code of Ethics and Professional Standards. Retrieved from https://www.nar.realtor/about-nar/policies/code-of-ethics-and-professional-standards

FAQs

What is the purpose of the REALTOR® Code of Ethics?

The REALTOR® Code of Ethics is a comprehensive framework that outlines the duties and responsibilities of realtors in their dealings with clients, the public, and fellow realtors. It aims to promote ethical conduct, protect consumers, and maintain the integrity of the real estate profession.

Who is bound by the REALTOR® Code of Ethics?

All members of the National Association of REALTORS® (NAR) are required to adhere to the Code of Ethics. This includes realtors, brokers, and other real estate professionals who have voluntarily joined NAR and agreed to abide by its rules and regulations.

What are the key principles of the REALTOR® Code of Ethics?

The key principles of the REALTOR® Code of Ethics include honesty, truthfulness, loyalty, cooperation, and fair competition. Realtors are expected to uphold these principles in all their professional interactions and to avoid any conduct that may harm the public’s perception of the real estate profession.

What are some specific duties of realtors under the Code of Ethics?

Realtors are required to protect and promote the interests of their clients, treat all parties involved in a transaction equally, disclose any personal interests in a transaction, and obtain their clients’ knowledge and consent for any commission or profit. They are also expected to uphold high standards against discriminatory housing practices and to act in a professional and competent manner when dealing with the public.

How does the Code of Ethics promote ethical conduct among realtors?

The Code of Ethics sets clear standards of conduct for realtors and provides a framework for resolving disputes and enforcing ethical obligations. It encourages realtors to engage in fair competition, to avoid making false or misleading statements about their fellow professionals, and to speak kindly of their competitors.

What are the consequences of violating the Code of Ethics?

Violations of the Code of Ethics can result in disciplinary action by the local or state real estate association, including fines, suspension, or even expulsion from the association. In some cases, violations of the Code of Ethics may also lead to legal consequences.

How can consumers benefit from the REALTOR® Code of Ethics?

Consumers benefit from the REALTOR® Code of Ethics by having the assurance that realtors are held to a high standard of ethical conduct. The Code of Ethics helps to protect consumers from fraud, misrepresentation, and other unethical practices, and it provides a mechanism for consumers to file complaints against realtors who violate the Code of Ethics.

How does the REALTOR® Code of Ethics contribute to the reputation of the real estate profession?

The REALTOR® Code of Ethics helps to maintain the integrity and reputation of the real estate profession by setting clear standards of conduct for realtors and by providing a mechanism for enforcing those standards. By adhering to the Code of Ethics, realtors demonstrate their commitment to professionalism and ethical conduct, which builds trust and confidence among consumers.