Is SLS a mortgage company?

Is SLS a Mortgage Company?

Specialized Loan Servicing (SLS) is a mortgage loan servicing company. They handle the day-to-day management of mortgage loans on behalf of the loan owner or investor. SLS is responsible for collecting mortgage payments, managing escrow accounts, and handling customer inquiries and requests related to the mortgage loan. They also handle the processing of loan modifications, foreclosure proceedings, and other aspects of loan servicing.

Key Facts

  1. Specialized Loan Servicing (SLS) is a mortgage loan servicing company.
  2. They handle the day-to-day management of mortgage loans on behalf of the loan owner or investor.
  3. SLS is responsible for collecting mortgage payments, managing escrow accounts, and handling customer inquiries and requests related to the mortgage loan.
  4. They also handle the processing of loan modifications, foreclosure proceedings, and other aspects of loan servicing.
  5. SLS has a designated address for requests for information and notices of error regarding mortgage accounts.
  6. They have a resolution process in place to address customer inquiries and errors, including providing written acknowledgment and response within specific timeframes.
  7. SLS is not obligated to respond to untimely requests for information or notices of error.
  8. In some cases, complaints regarding the servicing of mortgage loans can be sent to the Department of Savings and Mortgage Lending.

SLS has a designated address for requests for information and notices of error regarding mortgage accounts. They have a resolution process in place to address customer inquiries and errors, including providing written acknowledgment and response within specific timeframes. SLS is not obligated to respond to untimely requests for information or notices of error.

In some cases, complaints regarding the servicing of mortgage loans can be sent to the Department of Savings and Mortgage Lending.

Sources

FAQs

What is SLS?

SLS is a mortgage loan servicing company.

What does SLS do?

SLS handles the day-to-day management of mortgage loans on behalf of the loan owner or investor. This includes collecting mortgage payments, managing escrow accounts, and handling customer inquiries and requests related to the mortgage loan.

How do I contact SLS?

You can contact SLS by phone at 1-800-315-4757 or by mail at P.O. Box 636005, Littleton, CO 80163-6005.

What is the designated address for requests for information and notices of error regarding mortgage accounts?

The designated address for requests for information and notices of error regarding mortgage accounts is: Specialized Loan Servicing LLC, P.O. Box 630147, Littleton, CO 80163-0147.

What is the resolution process for customer inquiries and errors?

SLS has a resolution process in place to address customer inquiries and errors. This includes providing written acknowledgment and response within specific timeframes.

Is SLS obligated to respond to untimely requests for information or notices of error?

No, SLS is not obligated to respond to untimely requests for information or notices of error.

In some cases, where can complaints regarding the servicing of mortgage loans be sent?

In some cases, complaints regarding the servicing of mortgage loans can be sent to the Department of Savings and Mortgage Lending.