Every mattress comes with a 100-night free trial. If you’re not in love within 100 nights, you can arrange a free return or exchange it for a different one. The return or exchange option only applies once per order. This excludes Mattress Toppers, Crib Mattresses, Air Mattresses, and Open Box Mattresses.
How easy is it to return to Wayfair?
Returns are seamless and easy! Depending on how your item arrived, the process to return will vary slightly. If your item was delivered via UPS or FedEx, you can complete your return online. 1 – To start your return, visit the My Orders section of your My Account.
Does Wayfair have a return policy?
To set up a return to Wayfair:
Visit the My Orders section of your Wayfair account. An option to return will show under each item in your list of orders. You can process the return from there. Select your refund method – refund to Store Credit or original payment method (minus return shipping costs).
Who pays for return shipping on Wayfair?
11. Wayfair makes you pay for return shipping, which depends on the size and weight of your item. Wayfair gives you a shipping label to stick on your return package, but you’re going to have to pay the cost of shipping every item back to them.
Do you have to pay return shipping on Wayfair?
Your return shipping costs will be deducted from your refund. The only exception to not getting charged for return shipping is if you got an item that was damaged or defective. Wayfair will cover the return shipping costs for damaged or defective products you received upon delivery.
Is Wayfair owned by Walmart?
No, Walmart does not own Wayfair. One of the biggest reasons many people think that Walmart does own Wayfair is because you can often find Wayfair items on Walmart’s online store. That isn’t because Walmart owns Wayfair. Rather, it’s because Wayfair and Walmart have a partnership.
How legit is Wayfair?
Is Wayfair legit? Yes, Wayfair is a legitimate company with safe practices surrounding shopping, shipping and consumer privacy. Wayfair provides customers with a one-stop shopping experience that lets you purchase home goods, furniture and appliances from one site.
Is Wayfair owned by China?
Wayfair Inc. is an American e-commerce company based in Boston, Massachusetts that sells furniture and home goods online.
Who is Wayfair owned by?
That was welcome news for cofounders Niraj Shah and Steve Conine, who each own about 11.6 million shares, according to filings.
How does Wayfair deal with returns?
Most items can be returned within 30 days of delivery. Item(s) must be: In its original, undamaged condition.
Is Wayfair free shipping on returns?
No, return shipping costs for Wayfair items will apply for returns and exchanges. Your return shipping costs will be deducted from your refund. The only exception to not getting charged for return shipping is if you got an item that was damaged or defective.
How long do Wayfair returns take?
All other methods: Please allow up to 2 weeks for us to fully process your return and issue your refund. For cash purchases, you may be refunded as a corporate check.