JCPenney: Contact Information and Customer Service
JCPenney is a well-known chain of mid-range department stores in the United States. With over 1,060 stores in 49 states and Puerto Rico, JCPenney offers a wide range of products, including clothing, home goods, and electronics.
Contact Information
There are several ways to contact JCPenney:
Key Facts
- JCPenney is a chain of American mid-range department stores based in Plano, Texas.
- The company operates 1,060 department stores in 49 U.S. states and Puerto Rico.
- JCPenney’s main phone number is (972) 431-1000.
- The customer service phone number for JCPenney is (800) 221-0827.
- The toll-free phone number for JCPenney is (800) 322-1189.
- JCPenney’s customer service email address is [email protected].
- JCPenney can also be contacted through their social media accounts on Facebook and Twitter.
- The company’s CEO is Marc Rosen.
- Phone
- Main: (972) 431-1000
- Customer Service: (800) 221-0827
- Toll-Free: (800) 322-1189
- Email[email protected]
- Social Media
- Facebook: https://www.facebook.com/JCPenney
- Twitter: https://twitter.com/jcpenney
Customer Service
JCPenney’s customer service department is available to assist with any questions or concerns you may have. You can reach customer service by phone, email, or social media. The customer service team is typically available during regular business hours.
Executive Contacts
If you need to contact a specific executive at JCPenney, you can find their contact information on the company’s website: https://www.jcpenney.com/contact-us.
CEO
The CEO of JCPenney is Marc Rosen. He can be contacted at [email protected].
Sources
- https://jcpenney.pissedconsumer.com/customer-service.html
- https://www.elliott.org/company-contacts/j-c-penney/
- https://www.onlinecreditcenter6.com/JCPenney/occ-faqs.html
FAQs
What is JCPenney’s main phone number?
JCPenney’s main phone number is (972) 431-1000.
What is JCPenney’s customer service phone number?
JCPenney’s customer service phone number is (800) 221-0827.
What is JCPenney’s toll-free phone number?
JCPenney’s toll-free phone number is (800) 322-1189.
Can I contact JCPenney by phone 24/7?
No, JCPenney’s customer service department is typically available during regular business hours.
What is the best way to contact JCPenney?
The best way to contact JCPenney depends on your specific needs. If you have a general question or concern, you can call customer service at (800) 221-0827. If you need to speak to a specific executive, you can find their contact information on the company’s website.
Does JCPenney have a live chat option?
Yes, JCPenney offers a live chat option on their website. You can access the live chat by clicking on the “Help” tab in the top right corner of the homepage.
Can I contact JCPenney through social media?
Yes, you can contact JCPenney through social media. The company has active accounts on Facebook and Twitter.
What is the email address for JCPenney’s customer service?
The email address for JCPenney’s customer service is email protected