Non-Quantitative Methods of Control

Non-quantitative methods of control are used by managers in performing other managerial functions, such as planning, organizing, staffing, and leading (directing). These methods are generally aimed at controlling employees’ attitudes and performance, as well as the overall performance of an organization.

Techniques for Controlling Overall Organizational Performance

Several techniques are frequently used to control overall organizational performance:

• ObservationManagers observe employees’ work and behavior to identify any issues or areas for improvement.
• Periodic or Spot InspectionsManagers conduct regular or surprise inspections to assess the quality of work, adherence to procedures, and compliance with standards.
• Oral and Written ReportsEmployees provide oral or written reports on their work progress, challenges, and accomplishments.
• Performance EvaluationsManagers evaluate employees’ performance based on predetermined criteria and provide feedback for improvement.
• DiscussionsManagers engage in discussions with employees involved in performing an activity to provide guidance, address concerns, and ensure alignment with organizational goals.

These techniques help managers supervise and lead the workforce effectively.

Other Management Systems and Methods for Control Purposes

In addition to the techniques mentioned above, several other management systems and methods are used for control purposes:

• Management by Objectives (MBO)MBO involves setting clear goals and objectives for employees and monitoring their progress towards achieving those goals.
• Management by Exception (MBE)MBE focuses on identifying and addressing only significant deviations from predetermined standards or expectations.
• Management Information Systems (MIS)MIS provides managers with timely and accurate information to support decision-making and control processes.

These systems and methods help managers exercise control over various aspects of an organization’s operations.

Conclusion

Non-quantitative methods of control play a crucial role in ensuring that employees’ attitudes and performance, as well as the overall performance of an organization, are aligned with its goals and objectives. By utilizing these methods effectively, managers can identify issues, provide guidance, and take corrective actions to improve organizational outcomes.

References

1. ORGMAN 6 CONTROLLING.pptx – CONTROLLING
2. METHODS OF CONTROL
3. Types of Control Methods: Top 3 Types | Management

FAQs

What are non-quantitative methods of control?

Non-quantitative methods of control are techniques used by managers to oversee and direct employees’ attitudes and performance, as well as the overall performance of an organization. These methods do not rely on numerical data or specific measurements.

What are some examples of non-quantitative control techniques?

Examples of non-quantitative control techniques include observation, periodic or spot inspections, oral and written reports, performance evaluations, and discussions between managers and employees.

What is the purpose of non-quantitative control methods?

Non-quantitative control methods aim to identify issues, provide guidance, and take corrective actions to improve organizational outcomes. They help managers ensure that employees’ performance and the overall performance of the organization are aligned with its goals and objectives.

How do non-quantitative control methods differ from quantitative control methods?

Non-quantitative control methods focus on subjective assessments and observations, while quantitative control methods rely on numerical data and specific measurements to monitor and control organizational performance.

What are some advantages of using non-quantitative control methods?

Advantages of using non-quantitative control methods include their flexibility, adaptability to various situations, and ability to capture subjective factors that may not be easily quantifiable.

What are some limitations of using non-quantitative control methods?

Limitations of using non-quantitative control methods include their potential subjectivity, reliance on individual judgment, and difficulty in establishing precise standards for performance evaluation.

When are non-quantitative control methods particularly useful?

Non-quantitative control methods are particularly useful when dealing with complex or qualitative aspects of performance, such as employee attitudes, customer satisfaction, or organizational culture.

Can non-quantitative control methods be used in conjunction with quantitative control methods?

Yes, non-quantitative and quantitative control methods can be used together to provide a more comprehensive and effective approach to organizational control.