Deka Battery Warranty
Deka batteries are covered by a limited warranty that varies depending on the type of battery. The warranty covers defects in materials and workmanship under normal use and service conditions.
Automotive and Industrial Batteries
The warranty period for automotive and industrial batteries is two (2) years from the date of purchase. There is a free replacement period of twelve (12) months from the date printed on the sales receipt. After the free replacement period, the warranty benefit will be prorated towards the purchase of a new battery. [1]
Riding Mower and Deep Cycle Batteries
The warranty period for riding mower and deep cycle batteries is six (6) months from the date of purchase. There is a free replacement period of one (1) month from the date printed on the sales receipt. After the free replacement period, the warranty benefit will be prorated towards the purchase of a new battery. [1]
Motorcycle Batteries
The warranty period for motorcycle batteries is one (1) month from the date of purchase. A free replacement will be given during this warranty period. [1]
AGM (Absorbed Glass-Mat) Batteries
The warranty period for AGM batteries is twenty-four (24) months from the date of purchase. There is a free replacement period of twenty-four (24) months from the date printed on the sales receipt. [2]
Warranty Exclusions
The warranty does not cover damage to the battery caused by:
Key Facts
- Automotive and Industrial Battery:
- Warranty period: Two (2) years from the date of purchase.
- Free replacement period: Twelve (12) months from the date printed on the sales receipt.
- After the free replacement period, the warranty benefit will be prorated towards the purchase of a new battery.
- Riding Mower and Deep Cycle Battery:
- Warranty period: Six (6) months from the date of purchase.
- Free replacement period: One (1) month from the date printed on the sales receipt.
- After the free replacement period, the warranty benefit will be prorated towards the purchase of a new battery.
- Motorcycle Battery:
- Warranty period: One (1) month from the date of purchase.
- Free replacement will be given during this warranty period.
- AGM (Absorbed Glass-Mat) Battery:
- Warranty period: Twenty-four (24) months from the date of purchase.
- Free replacement period: Twenty-four (24) months from the date printed on the sales receipt.
It’s important to note that the warranty coverage may vary depending on the specific battery model and the terms and conditions set by the manufacturer. It is recommended to refer to the official Deka battery warranty policy or contact the manufacturer or authorized dealers for the most accurate and up-to-date information.
- Accident or collision
- Environmental conditions including fire and natural disasters
- Improper installation and/or battery not properly secured
- Misuse, abuse, modification, vehicles used off-road or for racing purposes
- Battery was damaged or discharged due to careless handling and negligence
- Battery was used in a vehicle whose specification requires a battery of a different size/ampere hour capacity or where the battery is fitted below or above the suggested ampere hour capacity
- The external area is severely damaged and/or battery has been opened and/or warranty label removed
- Electrical or mechanical fault with your vehicle including faulty charging and starting system
- Battery has been fitted to more than one vehicle [1, 2]
Conclusion
It is important to note that the warranty coverage may vary depending on the specific battery model and the terms and conditions set by the manufacturer. It is recommended to refer to the official Deka battery warranty policy or contact the manufacturer or authorized dealers for the most accurate and up-to-date information.
References
[1] DEKA BATTERY WARRANTY POLICY 1 – Westrac Ltd. (https://westrac.bz/deka-battery-warranty-policy-1/)
[2] BATTERY WARRANTY POLICY 2 – Westrac Ltd. (https://westrac.bz/deka-battery-warranty-policy-2/)
FAQs
How long is the warranty on a Deka battery?
The warranty period for Deka batteries varies depending on the type of battery. Automotive and industrial batteries have a two-year warranty, riding mower and deep cycle batteries have a six-month warranty, motorcycle batteries have a one-month warranty, and AGM batteries have a twenty-four-month warranty.
What is the free replacement period for Deka batteries?
The free replacement period for Deka batteries also varies depending on the type of battery. Automotive and industrial batteries have a twelve-month free replacement period, riding mower and deep cycle batteries have a one-month free replacement period, and AGM batteries have a twenty-four-month free replacement period. Motorcycle batteries do not have a free replacement period.
What does the Deka battery warranty cover?
The Deka battery warranty covers defects in materials and workmanship under normal use and service conditions.
What does the Deka battery warranty not cover?
The Deka battery warranty does not cover damage to the battery caused by accident or collision, environmental conditions, improper installation, misuse, abuse, modification, vehicles used off-road or for racing purposes, careless handling and negligence, use in a vehicle with an incompatible electrical system, or the battery being fitted to more than one vehicle.
How do I make a warranty claim for a Deka battery?
To make a warranty claim for a Deka battery, you should return the battery to the place of purchase along with your original sales receipt. The battery will be tested to verify the defect, and if the battery is found to be defective, it will be replaced free of charge.
Can I extend the warranty on my Deka battery?
Extended warranties may be available for Deka batteries. You should contact the place of purchase or the manufacturer for more information.
Where can I find more information about the Deka battery warranty?
You can find more information about the Deka battery warranty by referring to the official Deka battery warranty policy or by contacting the manufacturer or authorized dealers.