How do I write off an invoice in QuickBooks desktop?

Here’s how:

1. From the Customers menu, select Create Credit Memos/Refunds.
2. From the Customer:Job drop-down, select the customer name.
3. Enter the items, then select Save & Close.
4. On the Available Credit window, select Apply to an invoice.
5. Click OK.
6. On the Apply Credit to Invoices window, select the transaction.
7. Click Done.