How do I check my spark balance?

“To top up or to check your balance, call *333 from your mobile. Need help? Once a digital order has been delivered it cannot be refunded. “To top up or to check your balance, call *333 from your mobile.

How do I read my Spark bill?

The first page of your Spark bill summarises what you owe and the due date. If there’s an amount in the Previous charges circle, it means we haven’t received payment for the full amount on your last bill. If you’ve made a payment, but it doesn’t appear on your bill: Check your bill date and your payment date.

How long does Spark prepaid last?

28 days

You can only change your prepaid pack once every 28 days (though you can always buy another prepaid pack before your current one has finished).

How do I pay off my Spark account?

Spark app

  1. In the app, tap the menu button and choose MySpark.
  2. Sign in or register to access your account.
  3. Choose Billing.
  4. If you have a bill payment due, you’ll be able to choose Pay bill.
  5. Follow the steps to finish paying your bill.


How do I get the Spark app on my phone?

Start using the Spark app



On iOS 12 devices, please visit signin.spark.co.nz to access MySpark in your web browser. For Android devices, the Spark app is available on Android 9 and above. Get the Spark app from the App Store or Google Play and keep it updated. This way you’ll always have access to the latest features.

Why can’t I log into my sparks account?

To resolve this situation, please double check the email address you are entering when attempting to log in. We also recommend looking in your email client(s) to find any emails from Spark Hire–this will give you an idea of the email you signed up with. You are attempting to log in with an incorrect password.

Does Spark have an app?

The Spark app is available on iOS 13 and above, and Android 9 and above. The Spark app is no longer available on iOS 12. You can use the Spark app on iOS 13 and above.

Does a Spark SIM card expire?

SIM cards that have never been activated will expire after 9 years. If you have activated your SIM by using it in a mobile device, your SIM will never expire.

Can you cash out on Spark daily?

Cash Out is available to all active drivers with an Available Balance. However, new drivers will have to wait 5 days after their first Available Balance has updated before being able to Cash Out regularly.

What happens if prepaid expires?

If your prepaid card expires while you still have money on it, you may be able to request a replacement card to access the funds. You may also try to close out your account by requesting that your balance be mailed to you in the form of a check. The provider might charge you a fee for this.

What happens if I don’t pay my Spark bill?

What happens if a bill is left unpaid. Your services may be suspended. This means you won’t be able to use your landline, broadband or mobile phone.

How can I pay my Spark phone off early?

You’ll need to pay off the device with payments each month over your interest free term, e.g. over 12, 18, 24 or 36 months. You can’t make your interest free term longer or shorter while you’re paying off the device. But you can choose to finish it early by paying off the full amount you owe in one payment.

Why is my Spark account in credit?

There are a few reasons your account may be in credit, for example: Overpayment. A billing error. You were a Spark customer in the past and there was a credit balance on your final bill.

Why is my Spark account in credit?

There are a few reasons your account may be in credit, for example: Overpayment. A billing error. You were a Spark customer in the past and there was a credit balance on your final bill.

What shows up on a phone bill?

If you have detailed billing, your bill may include sections that outline the calls (voice), texts and picture/video messaging usage for each line of service. Each call or message made or received is detailed by date, time, duration, type, to/from number and charge.

What is overage on Spark bill?

If you run out of your allocated minutes or texts before your Plan is due to renew, any extra minutes or texts used will be charged at our overage rates.

Do you pay your phone bill a month in advance?

While your usual monthly mobile plan charges are billed in advance, any other charges are charged to your next bill. For example, if you used international service during the Nov 19 – Dec 18 bill period, that charge appears on your Dec 18 bill, which you get about Dec 21 and is due Jan 10.

Does paying off phone lower bill?

Service contracts do not appear as a separate line item on the bill as a phone payment, but would be combined with line access. Paying off device payments does remove the installments from your bill and lower the monthly bill.

How much is the average cell phone bill?

The average monthly cell phone bill for Americans in 2022 is $114 per month.