Pacific Gas and Electric Company (PG&E) is a major utility provider in California. Customers can schedule appointments for a variety of services, such as starting or stopping service, moving service to a new address, or having a pilot light inspected.
Key Facts
- Sign in to your PG&E account.
- Go to the “Manage Appointments” section.
- Select the appointment you want to cancel.
- Click on the “Cancel” option at the bottom of the appointment details.
- Follow the prompts to confirm the cancellation.
If you need to cancel a PG&E appointment, you can do so online or by phone.
Online
To cancel an appointment online, you will need to sign in to your PG&E account. Once you are signed in, follow these steps:
- Go to the “Manage Appointments” section.
- Select the appointment you want to cancel.
- Click on the “Cancel” option at the bottom of the appointment details.
- Follow the prompts to confirm the cancellation.
Phone
To cancel an appointment by phone, call PG&E customer service at 1-800-743-5000. A customer service representative will be able to help you cancel your appointment.
Sources
FAQs
How do I cancel my PG&E appointment online?
To cancel an appointment online, you will need to sign in to your PG&E account. Once you are signed in, follow these steps:
- Go to the “Manage Appointments” section.
- Select the appointment you want to cancel.
- Click on the “Cancel” option at the bottom of the appointment details.
- Follow the prompts to confirm the cancellation.
How do I cancel my PG&E appointment by phone?
To cancel an appointment by phone, call PG&E customer service at 1-800-743-5000. A customer service representative will be able to help you cancel your appointment.
What is the PG&E phone number for customer service?
The PG&E phone number for customer service is 1-800-743-5000.
Can I cancel my PG&E appointment the same day?
Yes, you can cancel your PG&E appointment the same day. However, if you cancel your appointment within 24 hours of the scheduled time, you may be charged a cancellation fee.
What is the PG&E cancellation fee?
The PG&E cancellation fee is $25. However, if you cancel your appointment within 24 hours of the scheduled time, you may be charged a cancellation fee of $50.
Can I reschedule my PG&E appointment?
Yes, you can reschedule your PG&E appointment. To reschedule your appointment, call PG&E customer service at 1-800-743-5000.
What if I miss my PG&E appointment?
If you miss your PG&E appointment, you will need to reschedule the appointment. To reschedule your appointment, call PG&E customer service at 1-800-743-5000.