In response to evolving online shopping trends, EBS has introduced the CardManager app to provide enhanced security for its debit cardholders [2]. This article examines the features, authentication process, and user feedback associated with the EBS CardManager app.
Key Facts
- EBS CardManager App: The EBS CardManager app is available for both Android and iOS devices[2]. It allows EBS debit cardholders to securely authenticate their online purchases. The app provides an extra layer of security by requiring users to authenticate transactions made with their EBS debit card.
- Authentication Process: Starting from February 2021, when shopping online with an EBS debit card, users need to authenticate the transaction using the EBS CardManager app. This authentication process helps ensure the security of online transactions made with EBS debit cards.
- User Feedback: There have been some user complaints about the app’s functionality and usability. Some users have reported issues with the app not working properly or encountering difficulties in accessing the app’s features. However, it’s important to note that these are individual experiences and may not reflect the overall performance of the app.
Features and Functionality
The EBS CardManager app is designed to provide an additional layer of security for online transactions made with EBS debit cards [2]. The app is available for both Android and iOS devices, allowing users to conveniently access the app’s features.
Authentication Process
To ensure the security of online transactions, EBS has implemented Strong Customer Authentication (SCA) [1]. When an EBS debit cardholder makes an online purchase, they are required to authenticate the transaction using the EBS CardManager app. This authentication process involves the following steps:
- Open the EBS CardManager app.
- Enter the date of birth and mobile number associated with the EBS account.
- Authenticate the mobile phone by calling the customer care number displayed on the app and providing a code word sent to the phone.
- Enter the 6-digit one-time code to pair the device.
Once the device is paired, users can authenticate online purchases by opening the EBS CardManager app and following the on-screen instructions.
User Feedback
While the EBS CardManager app has been well-received by many users, some have reported experiencing technical difficulties [3]. These issues include the app not working properly or encountering difficulties in accessing the app’s features. It is important to note that these are individual experiences and may not reflect the overall performance of the app.
Conclusion
The EBS CardManager app is a valuable tool for EBS debit cardholders who prioritize online shopping security. The app’s user-friendly interface and straightforward authentication process make it convenient for users to protect their online transactions. Despite some reported technical difficulties, the app remains a reliable and effective way to enhance the security of online purchases made with EBS debit cards.
References
FAQs
What is the EBS CardManager app?
The EBS CardManager app is a mobile application that provides an extra layer of security for EBS debit cardholders when making online purchases.
How do I use the EBS CardManager app?
To use the EBS CardManager app, you will need to download the app from the App Store or Google Play and register your EBS debit card. Once registered, you can use the app to authenticate online purchases made with your EBS debit card.
Is the EBS CardManager app free to use?
Yes, the EBS CardManager app is free to download and use.
What devices is the EBS CardManager app available for?
The EBS CardManager app is available for both iOS and Android devices.
Why am I being asked to use the EBS CardManager app?
EBS has implemented Strong Customer Authentication (SCA) to enhance the security of online transactions made with EBS debit cards. The EBS CardManager app is used to authenticate these transactions.
What should I do if I’m having trouble using the EBS CardManager app?
If you are having trouble using the EBS CardManager app, you can contact EBS customer support for assistance.
Is the EBS CardManager app secure?
Yes, the EBS CardManager app is secure. It uses strong encryption to protect your personal and financial information.
Do I need to use the EBS CardManager app for all online purchases?
You only need to use the EBS CardManager app to authenticate online purchases made with your EBS debit card.